Privacy Policy

Last Updated: September 24, 2026

Welcome to Neoport BD (“Neoport,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard information when you visit neoportbd.com, place an order, use our services, or interact with our digital platforms, including Facebook, Google, and other advertising channels.

By using our website or services, you agree to this Privacy Policy.

1. Information We Collect

a. Personal Information

When you place an order, create an account, subscribe, or contact us, we may collect:

• Full name

• Email address

• Mobile phone number

• Billing and delivery address

• Order and purchase information

• Payment information, processed securely by authorized third-party payment providers

b. Non-Personal Information

We may automatically collect certain non-identifiable information, including:

• Browser type, device details, and operating system

• IP address and approximate location

• Website pages viewed, time spent on pages, and referring URLs

• Website usage and interaction data

c. Cookies and Tracking Technologies

Neoport may use cookies, pixels, and similar technologies to:

• Improve website performance and user experience

• Remember preferences and shopping activity

• Analyze website traffic and performance

• Personalize content, offers, and advertisements

• Measure advertising results and show relevant ads through Facebook, Google, and other platforms

You may control cookies through your browser settings. Disabling cookies may affect some website features.

2. How We Use Your Information

We may use your information to:

• Process, confirm, and deliver orders

• Communicate order updates, delivery information, and customer-support responses

• Improve our website, products, and services

• Personalize your shopping experience

• Send promotional offers and marketing communications, where permitted

• Run analytics, marketing, and remarketing campaigns

• Prevent fraud, misuse, or unauthorized activity

• Comply with legal and regulatory requirements

3. How We Share Your Information

Neoport does not sell your personal information.

We may share information only when necessary with:

• Service Providers: Payment gateways, delivery partners, hosting providers, customer-support tools, and analytics services.

• Advertising Partners: Platforms such as Facebook, Google, and other digital advertising partners for campaign measurement and personalized advertising.

• Legal Authorities: When required by applicable law or when necessary to protect Neoport, our customers, or others.

We require service providers to handle personal information responsibly and only for authorized business purposes.

4. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure. Payments are processed through secure payment partners, and our website uses appropriate security measures, including SSL encryption where available.

However, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security of your information.

5. Your Rights and Choices

You may:

• Request access to or correction of your personal information

• Request deletion of information where applicable

• Unsubscribe from promotional emails or messages at any time

• Manage cookies through your browser settings

• Control personalized advertising through Facebook Ad Preferences and Google Ads Settings

To make a privacy-related request, please contact us using the details below.

6. Third-Party Links

Our website may contain links to third-party websites, platforms, or services. Neoport is not responsible for the privacy practices, content, or security of those third-party services. Please review their privacy policies before sharing your information.

7. Children’s Privacy

Neoport’s website and services are not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, operations, or legal obligations. Updates will be posted on this page with a revised “Last Updated” date. Your continued use of Neoport after changes are posted indicates acceptance of the updated policy.

9. Contact Us

For questions, concerns, or requests relating to this Privacy Policy, please contact Neoport:

Website: https://neoportbd.com
Email: [email protected]
Phone: +880 1913 100191
Address: shop no- 1,2 & 3, 66 moulivi baza CM tower Dhaka